Data Security

Bongo 77 Privacy Policy — Your Information Is Safe With Us

This page clearly explains how your personal information is collected, stored, used, and protected on the Bongo 77 platform. We believe transparency is the foundation of trust.

Last Updated: 1 January 2026

How We Protect Your Data

A quick overview of Bongo 77's core privacy protection pillars

SSL Encryption

All data transfers are secured with 256-bit SSL encryption. Your login and payment details are fully encrypted in accordance with our privacy policy.

Secure Data Storage

Your personal data is stored on secure servers. Firewalls and multi-layer security are in place to prevent unauthorized access.

Never Sold to Third Parties

Your data is never sold to third parties. It is used only for the necessary services outlined in this Privacy Policy.

KYC Data Confidentiality

Documents submitted for identity verification are stored with strict security measures and used solely for the verification process.

Your Data, Your Control

You can request to view, correct, or delete your information at any time. Your privacy stays in your hands.

Cookie Transparency

We are fully transparent about how each cookie is used. You also have the option to decline any non-essential cookies.


A Note for You: This Privacy Policy is written in plain, straightforward language — not legal jargon — so you can truly understand what we do with your data.

1 Introduction & Scope

Bongo 77 (bongo77.run) takes your privacy seriously. This Privacy Policy explains how we collect, store, and use your personal information. It applies to the Bongo 77 website, mobile app, and all related services.

By using our platform, you are deemed to have accepted the terms of this Privacy Policy. If you do not agree, please refrain from using the platform. We recommend reading this policy carefully and saving a copy for your reference.

Bongo 77 complies with international data protection laws as well as applicable local regulations. Our Privacy Policy is reviewed and updated on a regular basis, and you will be notified in a timely manner of any significant changes.

2 What Information We Collect

Bongo 77 collects the following types of information to provide you with our services. We only collect what is necessary — nothing more.

Data Type Example Mandatory?
Identity Information Name, date of birth, nationality Yes
Contact Information Email, mobile number, address Yes
KYC Documents NID, Passport, Driving License For Withdrawals
Financial Information Payment method, transaction history Yes
Device Information IP address, browser, OS Automatic
Usage Data Betting history, session duration, click data Automatic

2.1 Sensitive Data

Bongo 77 does not typically collect sensitive information such as religion, political views, or health data. However, as part of responsible gaming, certain specific information may be collected where necessary — and it remains strictly confidential.

3 How We Collect Your Data

We collect your information in several ways:

3.1 Directly From You

  • When filling out the registration form.
  • When submitting documents for KYC verification.
  • When making a deposit or withdrawal.
  • When you contact customer support.
  • When participating in surveys or competitions.

3.2 Automatically

  • Through cookies and tracking pixels while you browse the platform.
  • From device logs while using the mobile app.
  • Through activity records during live betting or game sessions.

3.3 From Third Parties

  • Transaction verification data from payment processors (Mobile Pay, Nagad, Rocket, etc.).
  • From authorized verification agencies for fraud prevention purposes.
  • Where required to comply with regulatory authority guidelines.
Please note: We never store your full payment card number or bank PIN. Payment details are handled directly by the payment gateway.

4 Purpose of Data Use

Bongo 77 uses your data for the purposes listed below. Each purpose is backed by a legitimate legal basis:

  • Account Management: Registration, login, account verification, and service delivery.
  • Identity Verification: Completing the KYC process and preventing fraud.
  • Payment Processing: Processing deposits and withdrawals accurately.
  • Customer Support: Resolving your issues and answering your questions.
  • Security: Detecting and preventing fraudulent activity.
  • Legal Obligation: Meeting regulatory requirements and reporting obligations.
  • Product Development: Improving the platform experience.
  • Personalized Offers: Delivering promotions and bonuses tailored to your preferences.
  • Responsible Gaming: Identifying excessive betting patterns to provide support.
Marketing Communications: You can opt out of promotional emails or SMS at any time. Manage this through your account settings or by contacting support.

5 Data Sharing Policy

Bongo 77 never sells your personal data. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Payment processors, identity verification agencies, and technology service providers may access limited data solely to carry out their designated functions. They are bound by the terms of Bongo 77's Privacy Policy.

5.2 Legal Requirements

Data may be disclosed in response to a court order, government investigation, or lawful request from a regulatory authority. Where possible, you will be notified in advance.

5.3 Business Changes

In the event of a merger or acquisition, data may be transferred. However, the new entity will be required to uphold the same privacy policy, and you will be notified in advance.

Our Commitment: Your information is never sold or rented to advertising networks or data brokers.

6 Cookies & Tracking

Bongo 77 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

6.1 Types of Cookies

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences, such as language or layout.
  • Analytics Cookies: To understand which sections of the platform are used most.
  • Marketing Cookies: To show you relevant offers based on your preferences. These can be declined.

6.2 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

7 Data Retention Period

We do not retain your data indefinitely. Each category of information has a defined retention period:

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years as required by law
KYC Documents 5 years after verification
Support Contact 2 years from the date of conversation
Cookie Data Up to 12 months
Marketing Preferences Until you change it

Once the retention period expires, data is securely deleted or anonymized. Legal obligations may extend this period where applicable.

8 Your Rights

Under Bongo 77's Privacy Policy, you have the following rights over your personal information:

Right to Access Data

You can view what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request a temporary suspension of data processing while an investigation is ongoing.

Data Portability

You can request a download of your personal data.

Right to Object

You may object to your data being used for marketing purposes.

To exercise any of these rights, email our support team at: support@bongo77.run. We typically respond within 30 days.

9 Children's Privacy

Bongo 77 is strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under 18. Age verification is mandatory at the time of registration.

If a parent or legal guardian discovers that their minor child has created an account, please contact us immediately. We will promptly delete that account along with all associated data.

To Parents & Guardians: Monitor your child's device usage and online activity. Bongo 77 is not intended for minors.

10 Policy Changes

Bongo 77 may update this Privacy Policy from time to time. For significant changes, we will:

  • Notifications will be sent to your registered email.
  • We'll show pop-up notifications when you log in to the platform.
  • We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

11 Contact Us

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please get in touch with us:

  • Email: support@bongo77.run
  • Live Chat: Active 24/7 at the bottom-right corner of the platform
  • Help Center: Help Center Page View
We retain a maximum of 30 business days We aim to respond to any information-related requests from you within.

Safe & Trusted

Your Data Is Secure — Get Started Now

Your privacy is completely safe at Bongo 77. Join the platform trusted by millions of Bangladeshi players — sign up today.

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Your Data Is Never Sold
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